Website Design & Development

Phone : 0490 129 216

Say No To Computer Rage

Suffering from technophobia?
Losing customers to your competitors
because they're online and you're not?
Let us help you.
We can build & maintain a website for you,
making finding your business easier
and increasing your sales.

Frequently Asked Questions


Please click on a question to be taken to the answer.


  1.   How much does it cost to get a website?
  2.   What is the payment policy?
  3.   Are there any ongoing costs?
  4.   How long does it take?
  5.   What do I put on my website?
  6.   What do I need to provide?
  7.   How do I provide my information?
  8.   How can I be sure you're building the website I want?
  9.   Will help or services be available in the future?
  10.   How do I update my website?
  11.   Why do I need to update my website?
  12.   What is a domain name?
  13.   What is hosting?
  14.   Why is Search Engine Optimisation(SEO) important?
  15.   Why do I need a website?



1. How much does it cost to get a website?

As all our packages are fully customizable our prices vary depending on your needs. For a Free, No Obligation quote you can either fill out our Request a Quote Form or call us on 0490 129 216.

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2. What is the payment policy?

Most of our web packages require a deposit of 50% which is due before work begins on your site.

The balance becomes payable when your site has been completed to your satisfaction. Once full payment has been received your site will be made live and available on your domain name.

Our payment policies for each individual website project are provided in detail with every quote we provide.

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3. Are there any ongoing costs?

The only ongoing fee for your website is for the hosting and domain name renewal. This fee is due every 12 months and is needed to keep your website on the Internet and available on your www. address.

This fee is a total of $240 (inc. GST) per year.

Updates to your site are free. Updates include changes to text or pictures on your website. It does not include complete rebuilds of website pages.

We do charge for rebuilds and this charge is dependent on the amount of work involved. To arrange a quote on a rebuild for your site please contact us. Just complete our Request A Quote Form or give us a call on 0490 129 216.

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4. How long will it take?

Depending on your needs we can have your website live and running on the Internet in as short a time as a week of receiving your information for a basic 1 page website.

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5. What do I put on my website?

Deciding what to put on your website can be a daunting task. Because of this we have prepared a resource sheet to help you with this. So have a look at our Tips For Writing Content For Your Website for more information.

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6. What do I need to provide?

All we need to begin building your site is the text and pictures you would like on the website.

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7. How do I provide my information?

You can either email or post this information to us.

Don't worry if you do not have pictures in an electronic format. You can post your hard copies to us and we will then scan them and return the originals to you if needed.

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8. How can I be sure you're building the website I want?

We keep in constant contact with you throughout the development of your website by phone and email. We also provide you with a temporary link to the website so you can view the progress of the build at your convenience.

This allows us to provide reliable service to all our clients no matter where they are located.

If you are a local Newcastle business or you are planning to be in the Newcastle area and would prefer a face-to-face meeting to discuss your website needs we are only too happy to arrange this. Just fill out the form on our Contact Us Page or give us a call on
0490 129 216.

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9. Will help or services be available in the future?

Yes, we are always just a phone call or an email away and we are only to happy to discuss your web site needs or to give advice on any services we offer or someone else has offered you.

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10. How do I update my website?

All you need do is give us a call or send us the information you require updated and we will do this for you ASAP. Remember we do not charge for updates when it is just a matter of changing some text and/or a few pictures.

The only time we charge is when we have to rebuild a page completely.

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11. Why do I need to update my website?

The content on your website needs to be current and accurate.

By keeping your information fresh, visitors to your website will have a reason to keep returning to your website.

Regular maintenance or updates for business websites are the most cost effective way to increase visitors to your website and keep them coming back for more.

All our website deals include free updates to your website.

Updates include changes to text or pictures on your website. It does not include complete rebuilds of website pages.

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12. What is a domain name?

A domain name is the www. address that people type in to their computer to find your web site.

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13. What is hosting?

Hosting is what keeps your site live on the Internet 24 hours a day 7 days a week.

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14. Why is Search Engine Optimisation(SEO) important?

In todays highly competitive market it is important for you to have a website that will be seen.

One of the best ways of being found on the Internet is to ensure that your website is optimised for search engines thereby increasing your visibility to search engines and improving your ranking on their result pages.

At Sublime Web Design we create search engine friendly websites without affecting the sites performance for users.

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15. Why do I need a website?

More and more people are turning to the Internet to find products and services they need rather than using a local directory or yellow pages.

In todays market a website is an essential resource for any business. It is one of the most effective ways for a business to communicate with new and existing customers.

Information about your business, products, services and contact details are available to potential customers 24/7, thereby increasing your sales opportunities.

Advantages of having a website:
  • Save time not having to answer the same questions over and over again by directing people to your website.
  • Your business is effectively open 24 hours a day 7 days a week.
  • Increase your market & potential customers as a website can be accessed from anywhere in the world.


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What Our Clients Say...

Cake Appreciation Society


"We are so happy we found Sublime Web Design on Facebook and used their professional services to create a new website for The Cake Appreciation Society which we're thrilled with.

We appreciated the personal attention and consideration of our budget in the creation of our website.

We would not hesitate to recommend Sublime Web Design to anyone looking for a web designer who will listen and deliver what they promise."

Adrianne Katamadas, 2011



Package Professionals


"Sublime built our website quite a few years ago now. During the building of the site I was a little unsure what type of format we needed but Sublime worked with me & designed exactly what I had pictured. The site came together very quickly & has kept growing ever since.

The website has developed into very large website to be maintained. It needs to be updated quickly & regularly. This is all done with no fuss & no problem.

Sublime is so easy to work with, nothing is too much trouble & the results are fantastic every time. My clients always comment how professional my site looks & how easy & simple it is to find what they are looking for. The site really has become an essential part of my business & has lifted my sales dramatically."

Anne Collins, 2010



Cumberland Grove Village


"We first used Sublime Web Design over 12 months ago to create the website for our retirement village development at Shortland in Newcastle. We have found the organisation to be responsive and obliging in meeting our requirements in the initial creation of the website and subsequent work in updating it. Sublime Web Designs ideas and creativity has resulted in a product we are proud to have available to the market place we are targeting on the Internet."

Phil Smith, 2009



Andrews Car Radios


"I would like to thankyou for your website production & support over the past few years.

Especially in the past 6 months with you making another website for our company, with online purchasing 24/7. Your backup support & professionalism is fanastic.

Any changes & updates to our site has been no problem & hassle free, making my job less stressful.

Thankyou Sublime Web Design"

Wayne Andrews, 2008


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